Brother printers are popular for their reliability and efficiency. However, users may encounter a common issue where their printer gets stuck in sleep mode and won’t wake up, leaving them frustrated and unable to print their documents.
This can be caused by various reasons such as outdated firmware, network issues, or hardware malfunctions.
In this troubleshooting guide, we will provide step-by-step instructions on how to troubleshoot and fix the “Brother Printer Stuck In Sleep Mode” issue.
By following these simple steps, users can quickly resolve the issue and get their printer back up and running in no time.
What Can Cause A Brother Printer To Get Stuck In Sleep Mode?
Incorrect Power Management Settings
Some printers have power management settings that automatically put them in sleep mode after a certain amount of inactivity. If these settings are misconfigured, your printer may stay in sleep mode indefinitely.
Outdated Firmware Issues
A firmware glitch or bug can cause a printer to become stuck in sleep mode. You can update the firmware to see if that fixes the problem.
Network Connection Issues
If the printer is connected to a network or computer, a connection issue could prevent it from waking up from sleep mode.
Printer Hardware Malfunction
A hardware malfunction, such as a faulty power supply or a damaged control panel, could also cause a printer to become stuck in sleep mode.
Brother Printer Stuck In Sleep Mode: 6 Troubleshooting Steps
It can be frustrating if your Brother printer is stuck in sleep mode and won’t wake up. Below are several steps to troubleshoot the issue and get your printer up and running again.
Step 1: Check Your Printer’s Power Source
Ensure that your Brother printer is plugged into a viable power source and that the power cable is securely connected to the printer.
Next, check that the power outlet works correctly by plugging in a different device, like a lamp, cell phone, or other electronic devices that have power.
Plug your Brother Printer into a different outlet if you discover an issue with the original outlet+. Once you are sure the printer is plugged in and able to power on, move on to step two if your printer is still stuck in sleep mode.
Step 2: Check Your Printer’s Sleep Mode Settings
Checking your printer’s current sleep mode settings is a critical troubleshooting step. Printer sleep mode settings can cause your printer to sleep too quickly and appear stuck in sleep mode.
Check the sleep mode settings if your printer is not waking up from sleep mode.
Ensure the printer’s sleep mode timer is set to sleep after 10-30 minutes of inactivity and not during print sessions.
Follow the manufacturer’s instructions to adjust the sleep mode settings on your Brother Printer.
Adjust the settings for your printer to sleep automatically, on a schedule, or enter manual time settings to prevent accidental sleep.
Step 3: Try Restarting the Printer
If your Brother printer is still not waking up from sleep mode after verifying that the printer is connected to power and updating your sleep mode settings, try restarting the printer by unplugging it, wait 10 seconds, and plug it back in.
Please turn off the printer, unplug it from the power source, wait for 30 seconds, and plug it back in.
Restarting the printer gives network-connected printers a new connection to wifi networks and Local Area Networks that can resolve bottlenecks caused by networking issues.
After you’ve powered your printer off and left it unplugged for at least 30 seconds, plug it back in, turn on the power, and see if you can wake it up from sleep mode.
Step 4: Check Your Printer’s Firmware
One of the most common reasons for Brother Printers getting stuck in sleep mode is outdated firmware.
After unplugging your printer, restarting your printer, and adjusting your sleep mode, the next step is to check for firmware updates if your printer stays stuck in sleep mode.
Outdated firmware can cause a range of issues, including reduced performance and connectivity problems that can lead to your device being stuck in sleep mode.
Avoid and resolve Brother Printer sleep mode problems by updating your firmware to the latest version.
Where Can I Download The Latest Firmware For My Brother Printer?
Visit Brother’s driver download webpage and enter the model or serial number to identify your printer model. Once you have identified your printer’s model, it is easy to download the latest firmware update for your printer.
Follow the onscreen instructions to install the required firmware updates on your printer to see if this resolves sleep mode or connectivity issues.
Step 5: Check Your Printer’s Network Connection
If your Brother printer is connected to a network, check the network connection. If the network connection is unstable or disconnected, it can cause sleep mode problems. Ensure that the network cables are correctly plugged in and that the network settings on your printer are correct.
Step 6: Contact Brother Support
If you’ve tried all the steps above and your Brother printer is still stuck in sleep mode, it’s time to contact Brother support.
Technical support representatives can further help you troubleshoot sleep mode issues and provide necessary repairs or replacement parts.
It can be frustrating if your Brother Printer is stuck in sleep mode when you have print jobs backed up in que.
Use the troubleshooting steps above to resolve your printer’s issue with being stuck in sleep mode.
When all else fails, Brother Printer support representatives can walk you through the next troubleshooting steps.
Brother Printer: Basics
Brother printers are among a popular line of home and office printers offering a range of printing solutions for home and office use.
These popular printers are known for their reliability, affordability, efficiency, and ease of use. Brother offers a variety of printer types, including inkjet, laser, and all-in-one models, to suit the needs of different users.
Brother printers produce high-quality color prints and offer printing solutions for black-and-white printing and color printing.
The most advanced Brother printers offer features like wireless printing, automatic document feeders, duplex printing, and sleep mode for saving energy between print jobs.
Brother printers are an excellent choice for those looking for a reliable and efficient printing solution.
Brother Printer: Sleep Mode Function
Brother printers have a sleep mode function that helps conserve energy and prolong the printer’s lifespan.
When the printer is idle for a certain period, typically between 1 and 30 minutes, it automatically enters sleep mode. In this mode, the printer consumes less power and reduces noise.
When a print job is sent to a printer in sleep mode, it takes a few seconds to wake up and start printing.
Waking the printer from sleep mode may cause a slight delay in printing time, but it’s a trade-off for the energy savings achieved.
Users can adjust the sleep mode settings to suit their needs, for example, increasing or decreasing the time before the printer enters sleep mode.
In addition to sleep mode, Brother printers often have other power-saving features, such as automatic duplex printing, which prints on both sides of the paper, reducing paper usage.
Overall, these features help reduce the environmental impact of printing and save users money on energy bills.