HP Printer Offline – How To Quickly Get Your Printer Back Online

Your printer needs to communicate with your computer or device to facilitate printing. However, it might appear offline if not connected to your PC, even if it’s on and running. That can be frustrating, and you’d feel prompted to contact a technician to help you fix it.

While a professional’s help can be handy, the issue could be as generic as cables being loose or an error in internet connectivity, among other problems you can solve.

Settings errors and outdated drivers can also keep your printer offline and fail to connect with your PC or device.

Restart Your Printer and Set It as Your Default Printer on Your PC

Simply restarting your printer or setting it as your default printer may be the solution. Here are the steps you should take:

Step 1: Unplug the printer, wait 10 seconds, and plug it back in. Once it’s fully rebooted, you can proceed with the following steps.

Step 2: On your computer, click the Windows key and R to open the dialogue box. Type “control panel” inside the box. (Note: You can access the control panel in several ways on Windows; this method is one)

Step 3: Find the “Devices and Printers” option (Which can also appear under “Hardware and Sounds” as “View Devices and Printers.” Click and open it.

Step 4: Check if your printer has a green check mark on its bottom left side. Your printer should be your default if a green check sign shows at the bottom. If not, it’s not your default browser, and you should proceed with the steps below.

Step 5: Right-click on your printer and hover to “Set as Default a Printer.”

Step 6: Check if your printer is back online. The HP printer offline problem should have been resolved.

Make Sure The “Use Printer Offline” Mode Isn’t Active

Your printer could go offline if the “Use Printer Offline” mode is on. If so, you should deselect it to fix the problem. Here are the steps to deactivate the “Use Printer offline” mode.


Step 2: Open settings and click on “Devices” and head to “Printers & Scanners.” A printer list should open.

Step 3: Find your printer and click on it. Hover over and click to uncheck the “Use Printer Offline” to get your printer back online.

[Use HP Smart]

Run the HP Diagnose & Fix Tool

Update Your Printer Drivers

Your HP printer offline problem could be due to outdated drivers. Here’s how you can update your drivers.

Step 1: Go to the HP software and drivers page

Step 2: Enter your product name

Step 3: Click install

download hp drivers

Solution 4: Troubleshoot Your Print Spooler Settings.

If your printer spooler has stopped, you might encounter an offline HP printer issue. Here’s how you should fix it.

Step 1: On your windows PC, type press the windows key and R to open the dialog box. Type “Services.msc” before clicking “Ok.”

Step 2: A lengthy menu list will open. Locate Print Spooler, right-click on the option, and select “Stop.” That should pause the print spooler services.

Step 3: Open File Explorer and click on the address bar. Type “C:\Windows\System32\Spool\Printer” on a 32-bit PC. For 64-bit PCs, replace “System32” with “System64.”

Step 4: Clear the printing queue on the folder by deleting them.

Step 5: Go back to “Print Spooler,” right-click on it, and click “Start.”

Step 6: Restart your PC, and your HP printer offline should have been resolved.


Your HP printer offline issue shouldn’t nag you. You don’t need to be tech-savvy to resolve it, and you can do it in only a few steps. Hopefully, this article will be handy.

Abdulla Zatar
About Abdulla Zatar

Hi, I’m Abdulla! Your go-to tech troubleshooter! Sharing my knowledge so that you can fix your tech issues with ease. Let’s make fixing things easy and fun!

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