Samsung refrigerator ice maker not dumping ice

Samsung is a renowned brand and one of the most necessary products is the refrigerators they manufacture. All of them have the ice-making ability.

But ice makers may create trouble at any time in their regular operating schedule. In this article, I will describe how to solve the problem “Samsung refrigerator ice maker not dumping ice.”

If your Samsung fridge ice maker is not producing ice, you may follow the below-listed points to solve your refrigerator ice-making problem:

  1. Check the water supply-related issues and ensure it is working
  2. Ensure the ice maker is on
  3. Child lock may on
  4. Incorrect ice maker temperature
  5. The faulty cooling fan of the ice maker
  6. Faulty defrost system
  7. Check the ice bucket
  8. Faulty dispenser opening
  9. Set the ice bucket correctly
  10. Auger related problem
  11. Raker related problem
  12. Ice gathering at the mold
  13. Reset it

Troubleshooting: Samsung refrigerator ice maker not dumping ice

Samsung refrigerator ice maker not dumping ice

Check the water supply-related issues and ensure it is working

For making ice, a required water supply is needed. If your Samsung refrigerator ice maker is not dumping ice, you should check the water supply first. It may be interrupted due to the blockage of the water filter. In this regard, you need to change the Water Filter.

Moreover, the improper water pressure also stops water from flowing to the ice maker. The Ice maker user needs to set the water pressure at 40-120 psi.

Faulty water inlet valves also create water supply-related problems. Check the valves whether it is ok or not.

Another reason for water supply-related problems is a blockage in the water inlet pipe. If it is blocked, you need to clear it for good water flow.

Faulty dispenser locks, faulty door locks, the faulty optical sensor of ice makers, and faulty door switches also may create water supply-related problems. Above mentioned points of the refrigerator need to check by a multi-meter. For better understanding, check the continuity also. Change the faulty switches to solve water supply-related problems.

Ensure the ice maker is on

You also need to ensure that your ice maker is on. If you do not turn on your ice maker, it will not produce any ice. Your Samsung refrigerator ice maker has two switches; an ice-on button and an ice-off button. If the ice on button is illuminating, the ice maker is on. But if the ice off button is illuminating, it means that your ice maker is off.

Be sure that it is functional. After turning on the ice maker, wait for 4-5 hours for ice production.

Samsung fridge ice maker child lock
Image credit: https://www.samsung.com/ae/support/home-appliances/how-to-use-the-child-lock-on-samsung-refrigerator/

Child lock may on

If your Samsung fridge child lock is active, it will not produce any ice. You can see a child lock icon if it is running. To make visible the lock icon, you need to press on the lock icon. After deactivating the child lock, your refrigerator will start producing.

Incorrect ice maker temperature

Incorrect ice maker temperature also hampers ice-making in a Samsung refrigerator ice maker. The standard temperature for ice making is -2 to 0 degrees Fahrenheit. If you do not follow this, your ice maker will not produce any ice. Please see the owner’s manual to know how to set the temperature.

Although, ice maker temperature varies from model to model. So you need to follow the owner’s manual to set the ice maker temperature.

Need to check the ice in the ice bucket

By opening the ice bucket, you can check whether ice is forming or not. The opening of the ice bucket may vary from model to model. Follow the owner’s manual to open the ice bucket.

If you find clumps in the ice bucket, it means your ice maker will not produce ice anymore. Solve this problem first to avoid the not dumping ice problem.

samsung cooling fan of the ice maker

Faulty cooling fan of the ice maker

The cooling fan is an essential part of the refrigeration system. The Samsung refrigerator ice maker has two cooling fans; one is for the refrigerator, and the other is for the ice maker. If the refrigerator’s cooling fan is functional, but the ice maker cooling fan is not functional, ice will not produce.

If the cooling fan is not working, check the electric wire connection by multi-meter. Change the wiring if it is found damaged.

Furthermore, if everything is ok but the cooling fan is still not working, change the Ice Maker Fan to solve the not dumping ice problem.

Faulty defrost system

If your Samsung fridge ice maker has a faulty defrost system, it will not drop any ice into the ice bucket. It is a major problem with refrigeration systems. Call professional personnel or the manufacturer’s authorized service agent to check your ice maker to solve this problem.

Faulty Dispenser opening

Sometimes, broken ice may form up and block the dispenser opening. To solve this problem, you need to clear the dispenser opening. Flowing Hot water through the ice bucket opening area will solve this problem. Make sure that the ice bucket is completely dry before fixing it.

Set the ice bucket correctly if it is not

Correctly set the ice bucket inside the Samsung refrigerator ice maker for making ice. If you do not fully insert the ice bucket into the ice bucket compartment, it will not be connected for pushing the ice forward and out of the dispenser.

If it does not fix, change the angle of insertion. Set the bucket at a slightly different place.

samsung fridge ice maker Auger problems

Auger related problems

Auger is an ice cutter for your Samsung refrigerator ice maker. For operating it, there is an auger motor. To find out the auger motor, you need to check the back wall of the refrigerator.

If you find that the motor is blocked, you need to clear it. You might also need to change this Auger Motor as soon as possible.

Raker related problems

Raker helps the ice maker to distribute the ice evenly. It prevents chunks from forming in your Samsung refrigerator ice maker. If there are chunks in the raker, it will prevent ice dispensing in the ice maker. Clear it up to solve the not dispensing problem of the Samsung refrigerator ice maker.

If there are chunks in the raker, you need to clear it up with your hands. Moreover, excessive ice in the bin is also problematic for the raker. If you find excess ice, keep lowering the fill line.

Ice gathering at the mold

When your ice maker is not producing any ice, there is a possibility of an ice chunk stuck in the mold. For this reason, ice is not dumped anymore. If your Samsung french door fridge ice maker not working, this could be the possible reason too.

To avoid this situation, clean your Samsung refrigerator ice maker from time to time. Defrost it to clear up the mold. Otherwise, your ice maker will not produce any new ice.

Reset it

 Samsung refrigerator ice maker reset button

Like the other home appliances, your Samsung refrigerator ice maker has a reset button to solve minor faults or troubles. If your ice maker is not producing ice, you need to reset it first.

To rest your ice maker, you need to follow the below steps:

  • Remove the ice bucket first.
  • Find the test button for pressing.
  • Press and hold the test button until you hear a chiming sound.
  • Replace the Ice Bucket.

After resetting it, you need to keep unplugging the refrigerator for 5-10 minutes and wait for at least 24hrs to conclude. However, if it is not producing ice, follow the other tips to solve your ice maker problem.

samsung 4-door refrigerator ice maker not making ice?

Recently, Samsung 4-door refrigerator models are gaining a lot of user attraction for their convenient features. If you own the same model and facing an ice dumping problem, you will find this troubleshooting guide helpful.

samsung refrigerator model rf4287hars XAA ice maker not working?

Samsung rf4287hars is one of the Samsung 4-door models. This troubleshooting guide can solve if this specific Samsung model’s ice maker is not working.

If you follow the above-discussed points, you will get a fully functional ice maker.

On the contrary, if you cannot solve the problem by reading this article, do not waste your time trying again and again.

Call a professional vendor to solve your Samsung refrigerator ice dumping-related problems.

Related articles to read:

LG refrigerator ice maker not filling with water?
Whirlpool fridge not making ice but water works?

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