Whirlpool Refrigerator Not Making Ice But Water Works

Whirlpool fast ice dispenser was a costly addition to the whirlpool refrigerators in the beginning. It might be aggravating, though, when the ice stops coming out of the refrigerators. Many Whirlpool refrigerator owners are perplexed as to why the ice maker isn’t working when the water is still running.

Check to see if the ice maker shut-off arm is in the down position. If the shut-off arm is facing above, turn it down to create ice. Check for blockages and obstructions in the water supply line, then detach it and clean it with a brush, if possible. Try resetting the whirlpool ice maker on-off switch several times, before drawing conclusions regarding the ice maker in your refrigerator. 

Whirlpool Refrigerator Not Making Ice But Water Works

Whirlpool Refrigerator Not Making Ice but Water Works
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Things to Do When Your Whirlpool WRS322fdam04 Ice Maker Is Not Working

There are certain things that you need to do when your Whirlpool side-by-side ice maker is not functioning properly. The following lists some methods that you need to follow to ensure that ice forms. 

Ensure That The Ice Maker’s Shut-Off Arm Is Working

Ensure That The Ice Maker’s Shut-Off Arm Is Working
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A special switch inside the Whirlpool refrigerator controls the ice maker in it. When this switch is turned on, the ice maker will stop making ice when the bin is full. The ice maker works regularly when the switch is fully pressed down. The Whirlpool ice maker will not continue the ice manufacturing cycle if the ice in the bin stops the switch from being pressed down. 

The shut-off arm may be pushed all the way up and will remain there. If required, you can halt the ice dispenser mechanism as well. Keep checking to ensure that your whirlpool refrigerator ice maker on/off switch is working. 

The problem of Excessive Flow of Water

Among one of the major ice maker problems, the biggest problem is when excessive water flows. The ice production of the ice maker is hindered due to the excessive flow of water. The ice maker and the water dispenser share the same water supply pipe that feeds the refrigerator. Due to excessive flow, the ice maker’s supply line may get blocked. 

When the icemaker is filled, there is also a supply valve that prevents it from overflowing. This valve might fail, preventing the ice machine from receiving water. This could be another major problem. 

Is There Enough Water Flowing? 

To function effectively, the Whirlpool refrigerator ice maker requires a certain PSI of water pressure. Low water pressure can have a variety of effects on your Whirlpool ice maker refrigerator. It’s possible that the automated intake valve will not open. It’s possible that the ice molds wouldn’t fill up properly, resulting in deformed shapes of ice cubes.  

Some More Factors Affecting the Ice Making Procedure of the Refrigerators

Some More Factors Affecting the Ice Making Procedure of the Refrigerators
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There are several other factors that may affect the ice-making process of Whirlpool refrigerators. Some of these are outlined below. Let’s have a look. 

Frozen Water Line

The water supply that goes into your ice maker may freeze if the temperature in the freezer compartment drops too low. A frozen water line can be fixed by simply lowering the freezer’s thermostat to a slightly warmer setting. In certain circumstances, the complete ice maker needs to be taken out of the freezer and it needs to undergo a thawing process. 

Replacing the Whirlpool Fridge Water Filter

An integrated water filter is installed in most new Whirlpool refrigerators with ice makers. These filters must be changed on a regular basis or they will clog and prevent water from flowing.

To find the filter, look in the user manual that came with your refrigerator. Replacement filters for your Whirlpool refrigerator are available at most appliance and home improvement retailers. These water filters should be changed regularly. 

Inspect the Ice Maker for Blockages

Ice can occasionally block the ice maker or other appliance parts. This would prevent ice from being dispensed by your Whirlpool refrigerator. Check for ice crystals blocking the water valve or the inlet valve.  

If there is too much water in the ice mold, it might solidify and prevent the ejectors from forcing the ice cubes into the bin. Overfilling is a sign that something is wrong with the control unit or the inlet valve.

Troubleshooting These Problems and Solving Them

Troubleshooting These Problems and Solving Them
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It is not impossible to solve these problems inside the Whirpool refrigerator. Troubleshooting these problems will ensure that the ice maker makes plenty of ice and does not get blocked. The guide identifies some problems related to the jammed ice maker and how to troubleshoot them. 

Frozen Water Line in Whirlpool Refrigerator

Another typical cause of a Whirlpool refrigerator water and ice dispenser not working is a frozen water line. If the water line in your Whirlpool refrigerator continues to freeze, make sure the freezer temperature is between 0 to 5 degrees Fahrenheit. A lower temperature than that is going to cause the water line itself to freeze. 

What to Do: To thaw a water supply valve line, you need to undertake the following steps. 

  • Remove the refrigerator’s plug.
  • The water supply connected with the valve should be turned off. 
  • Remove the two screws that hold the ice maker to the freezer wall and loosen them.
  • Remove the ice machine from its place. 
  • Unplug the ice maker from the freezer’s wiring system very carefully. 
  • Place the icemaker on a tabletop. 
  • Place a heat source close to the blocked water valve inside the freezer. 
  • Keep the heat source near the valve as long as the blocked ice does not melt. 
  • Reattach the ice maker to the wire harness and replace it inside the freezer. 
  • Connect the water supply valve and the refrigerator. 

Ice Maker Getting Jammed

Small temperature variations can cause the ice in the dispenser to melt and refreeze, causing the ice to clump together and produce a clog in the water pipe. When this happens, the ice in your Whirlpool refrigerator dispenser will stop being dispensed but the water won’t stop being dispensed. We have listed how to clear ice from your ice dispenser. 

What to Do: Often, you may see that the ice is not being dispensed properly due to jamming issues. Here’s what to do if you face problems with jamming. 

  • Remove the refrigerator’s plug.
  • Determine the location of the ice valve. 
  • To break up clumps and remove the blockage, slide a large wooden spoon through the stuck ice in the pipe. 
  • Close the door and turn on the refrigerator. Your problem has been solved!

The problem of Frozen Ice Cubes in Ice Mold

Are the ice cubes in the ice mold frozen? When the tray is overfilled with water, it freezes around the ice cube mold before these ice squares fall into the bin. 

What to Do: Troubleshooting a Whirlpool side-by-side refrigerator that isn’t making ice should be a simple process. Let’s see the steps that you need to undertake to prevent blockage by ice. 

  • If ice cubes are stuck in the dispenser, carefully remove the extra ice.
  • Allow the dispenser some space to dispense the ice. 

Frequently Asked Questions

Q1. Why is my Whirlpool fridge dispensing water but not ice? 

Ans: Due to a defective water inlet valve, the water inlet valve will not be able to supply water to the ice-making component of the refrigerator. Therefore, the fridge won’t make any ice. 

Q2. How can an ice maker be reset in a Whirlpool fridge?

Ans: The reset button is situated at the bottom of the ice-making tray. If the user presses down on this reset button, then the ice maker will make a noise and should start making ice again. 

Q3. Is it possible that a blocked water filter will lead to less ice production? 

Ans: If the water filter gets blocked, then the fridge will not be able to filter any water to make ice further. Moreover, a clogged filter may result in less signal being sent for the fridge to make ice. 


Appliances, including refrigerators, are getting increasingly complicated. Simple components such as the ice maker and dispenser can cause problems. Many of these issues can be diagnosed and repaired by homeowners but some issues may need a professional look into them. We hope our step-by-step guide to figuring out why your Whirlpool refrigerator ice maker isn’t working has been effective. 

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About Abdulla Zatar

Hi, I’m Abdulla! Your go-to tech troubleshooter! Sharing my knowledge so that you can fix your tech issues with ease. Let’s make fixing things easy and fun!

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